Your complete IT department — monitoring, helpdesk, security, strategy — for a predictable monthly investment. No surprises, no downtime, no excuses.
Get Free AssessmentContinuous monitoring of all devices, servers, and network equipment — we know about issues before you do.
Phone, email, and remote support for all employees with guaranteed response times.
Automated patching for OS and third-party software — critical vulnerabilities closed before exploitation.
Next-gen antivirus and behavioral analysis on every device with automatic threat containment.
Complete inventory of all hardware and software with lifecycle tracking and renewal alerts.
Full administration of your M365 environment — licensing, mailboxes, Teams, SharePoint, and security.
Quarterly strategic technology reviews, IT roadmap planning, and budget forecasting.
We manage your ISP, software vendors, and hardware partners — one call handles everything.
Detailed documentation of your entire environment, kept current and accessible.
Structured workflows for new hire setup and secure employee termination.
Critical issue coverage outside business hours — no client ever faces a crisis alone.
Detailed dashboards showing uptime, tickets resolved, security events, and system health.
Full network scan, device inventory, vulnerability assessment, and documentation review — delivered as a written risk report.
A tailored proposal aligned to your risk profile, compliance needs, and budget — no cookie-cutter packages.
Monitoring agents and security tools deployed during off-hours — zero disruption to your business day.
24/7 monitoring live, helpdesk accessible, and your dedicated account manager checks in monthly.
Managed IT means we proactively monitor, maintain, and support your entire technology stack — rather than waiting for you to call when something breaks. We resolve most issues before you even know they exist.
Our standard SLA guarantees a response within 15 minutes for critical issues and 2 hours for standard requests. Most issues are resolved within the same business day.
Not necessarily. We assess your current infrastructure and work with what you have where possible, recommending replacements only when equipment is end-of-life or poses a security risk.
We have deep experience in healthcare (HIPAA), financial services (PCI/GLBA), legal, real estate, manufacturing, and professional services across Fort Myers, Miami, Jacksonville, Tampa, and Orlando.
Our on-site engineers throughout Florida can be dispatched for issues that require physical presence. Most managed clients receive on-site visits within 4 business hours.
Get your free IT assessment and see exactly what managed IT can do for your business.